1. Purpose of this Policy

This Privacy Policy explains what information the Portal collects, how it is used, and the choices available to residents and visitors. It is demo content intended to illustrate typical sections of a privacy policy and must not be treated as legal advice.

2. What We Collect

Account & Profile Data: name (optional), contact details (email/phone), preferred language, and accessibility settings when you create a profile.

Service Application Data: form responses you submit for demo services (e.g., ID requests, licenses).

Usage Data: pages viewed, clicks, time on page, referrer, approximate location (city/region level), device and browser type, anonymized session identifiers.

Technical Logs: IP address, request headers, error logs, and timestamps for security and reliability.

Feedback & Support: messages, attachments, and ratings you provide in surveys or help channels.

Cookies & Similar Tech: functional cookies to keep you signed in; analytics cookies (optional) to measure performance.

3. How We Use Information

Provide Services: process forms, display application status, and remember your preferences.

Improve the Portal: analyze errors, measure page performance, and test new features.

Security: detect and prevent fraud, abuse, and service interruptions.

Communications: send confirmations, reminders, and service messages