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COVID-19 Vaccination Booking

Purpose: Citizens schedule an appointment for a COVID-19 vaccination

Health Services

This service allows citizens to schedule an appointment for a COVID-19 vaccination at authorized public and private health centers.

It ensures equitable access to vaccines, helps manage vaccination flow, and supports national public health efforts to reduce virus transmission.

Through the platform, users can select their preferred vaccine type (where available), choose a vaccination center, and receive confirmation by SMS or email.

Target

  • Citizens and residents aged 12 and above eligible for COVID-19 vaccination
  • Individuals seeking first, second, or booster doses
  • Healthcare professionals, essential workers, and vulnerable groups
  • Parents or legal guardians booking appointments for minors

Responsible Institution

National Public Health Institute (NPHI)

Under the Ministry of Health – National Vaccination Coordination Committee

Documents Needed

  • Valid national ID card or passport
  • Personal Health Identification Number (if available)
  • Proof of previous COVID-19 vaccination (for booster dose)
  • Medical referral or eligibility certificate (only if required for special cases)

For minors (12–17 years old):

  • ID of the parent/legal guardian
  • Signed parental consent form

Steps to Be Taken to Benefit from the Service

  1. Access the booking system via the online platform or call center.
  2. Choose vaccination type (first dose, booster, or specific vaccine if available).
  3. Select preferred date and vaccination center.
  4. Enter personal details and upload necessary identification documents.
  5. Confirm the booking. A confirmation SMS and/or email will be sent immediately.
  6. Attend the appointment at the chosen time and location with your ID and confirmation message.
  7. Receive your vaccination certificate on-site or via the national digital health portal.

Fees required

  • Free of charge for all eligible individuals under the national vaccination program.
  • No administrative, registration, or service fees apply.

Method of Applying

Online:

  • Visit the official portal at www.vaccination.gov.org/book.
  • Log in using your personal ID or digital identity (where available).
  • Complete the booking form and choose your appointment slot.

By phone:

  1. Call the National Vaccination Call Center – 0800 800 222 (toll-free, 24/7).
  2. Operators can register your appointment and send confirmation via SMS.

In person:

  • Visit your nearest family doctor or public health office to request manual registration.

Address of the Points of Delivery

  • National Vaccination Center – Capital
    Example street, no 10, Capital, 010101
  • County Vaccination Center – City 1
    Example street, no 20, City 1, 020202
  • County Vaccination Center– City 2
    Example street, no 30, City 2, 030303
  • County Vaccination Center – City 3
    Example street, no 40, City 3, 040404
  • Mobile Vaccination Units available in rural areas by local health authorities.

     

Expected Delivery Time

  • Booking confirmation: Instant (within minutes after submission)
  • Appointment availability: Usually within 1–5 working days, depending on vaccine stock and demand
  • Vaccination certificate issuance: Within 24 hours after the vaccination is recorded

Contact

Phone: 21 000 0000

info@vaccination.gov.org

Mon–Fri 08:00–16:00

Privacy note: All personal data are processed under national health legislation and data protection regulations (GDPR). Vaccination records are securely stored in the National Health Registry.